Skills
Communication
5-10 Years
Training
1-2 Years
ESL Teaching
1-2 Years
Multitasking
5-10 Years
Procurement
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
- Customer Service
5-10 Years
Customer Service > Payment Processing
2-5 Years
Customer Service>Sales
2-5 Years
*Administrative Support -
5-10 Years
Experience highlights
CEO
JJAT Recruitment Agency
·
January/2026
–
Present
Middle Customer Representative
WeDo Support Ltd
·
February/2025
–
Present
Assess client concerns, respond to chat and email inquiries, train new hires
Executive Assistant / Purchasing Manager
Manlapaz Embroidery Print and Designs
·
September/2019
–
Present
Managed procurement process, oversaw material acquisition, conducted needs assessments, processed payments including online transactions
Customer Service Representative / Sales Representative
Convergys (Concentrix)
·
March/2017
–
Present
Managed inbound calls, addressed customer inquiries, resolved issues efficiently, documented interactions for follow-ups
Admin Staff / ESL Teacher
CNK International Academy
·
July/2015
–
Present
Created engaging lesson plans for diverse learning styles, assessed student proficiency, tailored instruction using various teaching methods