Customer Service Pro | Virtual Assistant | Appointment Setter

Verified

$6/hr

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Outline

Looking for Freelance work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I appreciate you taking the time to view my profile!
I am a Virtual Assistant, Customer Support, and Appointment setter.
With 5+ years of BPO experience in travel management, I excel in delivering exceptional customer support and driving sales through effective appointment setting. Proven success in managing high-volume calls, meeting KPIs, and exceeding client expectations in solar and real estate campaigns. Highly organized, with a keen eye for detail and a passion for problem-solving. Let's collaborate to achieve your business goals!
Skills:
- Exceptional Customer Service- Meticulous Attention to Detail- Highly Organized- Effective Communication- Email Management- Calendar Management- Travel Management - Advanced Written and Verbal Communication- Rapid Learning- Problem-Solving- Proficient Multitasking

Skills & Experience

Skills

Customer Support 5-10 Years

MS Excel, MS Word 1-2 Years

Email Management 5-10 Years

Travel management 5-10 Years

Real Estate> Cold-calling > Appointment Setting Less than 6 Months

Design > Graphic Design > Canva 1-2 Years

Calendar Management 5-10 Years

Google Suites & Microsoft Office 1-2 Years

Experience highlights

Appointment Setter

THS Home Solar · July/2024 – Present

Offering a new program (PPA)

Appointment Setter | Personal Assistant

Upstate Home Buyers · July/2024 – /

While simultaneously managing a team and reviewing their attendance and appointment leads, I contacted a potential seller interested in receiving a cash offer for their property.

Senior Associate

WNS · July/2019 – Present

Handling a travel account

Outbound Associate

VisayX · October/2018 – Present

Mortgage Account

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