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DOHM ANGELO C.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Customer Service & Healthcare Support Specialist with 4+ years of BPO experience in healthcare billing, insurance claims, patient eligibility verification, and technical troubleshooting. Skilled in HIPAA compliance, CRM systems, and multichannel support, with proven strengths in communication, problem-solving, and driving customer satisfaction. Seeking a remote or hybrid role to leverage healthcare expertise and technical proficiency.

Skills & Experience

Skills

Customer Support > Insurance > Medical Insurance 2-5 Years
Customer Support > Insurance > Prior Authorization 1-2 Years
Appointment Setter 1-2 Years
1. Email Support 2. Chat Support 3. Track and Trace 4. Logistics Management 5. Document Management (BOL, POD) 2-5 Years
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