Skills
Office and Administration
2-5 Years
Office and Administration > Computer Literacy
10+ Years
Adaptability
5-10 Years
English proficiency
10+ Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Asana
2-5 Years
Notion
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
Client Relationship Management
5-10 Years
Project Management > Asana > Monday > Trello
2-5 Years
ClickUp
2-5 Years
Executive & Admin Support
5-10 Years
Data & Records Management:
5-10 Years
Google Workspace
5-10 Years
Experience highlights
Accounting Admin Support
Tyro Accounting
·
January/2026
–
/
Handle accounting administrative operations and client financial documentation. Assist accounting team with client communications, document tracking, and task management.
Relationship Manager
Thriday LLC
·
September/2024
–
Present
Managed high-touch client accounts, onboarding, and ongoing business relationship management. Acted as primary liaison resolving complex service queries and optimizing client retention.
Administrative Support
ThinkBig Financial Group
·
April/2022
–
/
Responsibilities include managing emails and calendars, overseeing social media, updating documents, creating SOPs, coordinating company gifts, and more.
Senior Virtual Assistant / Executive Assistant
Freelance
·
January/2021
–
/
Streamlined executive workflows, calendar scheduling, and client onboarding for US and Australia clients. Authored comprehensive SOPs and standardized remote operations documentation.
Senior Claims Assesor/ Product Trainer
Allianz Worldwide Partners
·
May/2018
–
Present
-Spearheads the team during meetings
-Acts as a subject matter expert
-Conducts training for newly hired
-Creates SOP and leads the implementation
-Conducts one-on-one coaching to team members for improvement
