Skills
Customer Support > Technical Support
5-10 Years
I.T
5-10 Years
2-5 Years
Server Administration
2-5 Years
IT Support
5-10 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
~Data Entry
2-5 Years
Remote Support
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Service > Gorgias > Shopify
1-2 Years
Customer Communication
5-10 Years
Experience highlights
Remote IT Support (MSP)
Compushooter LLC
·
June/2023
–
Present
Server administration for multiple clients, maintaining office workstations, handling calls, emails and text messages.
L1/L2 Remote Support Engineer (MSP)
Compushooter LLC
·
June/2022
–
Present
Remote technical support via chats, emails and calls. Troubleshooting workstations, network and server maintenance for clients.
Virtual Assistant
White Billiards
·
July/2021
–
Present
Customer support representative. Handling chats, emails, phone calls and Shopify product management.
Technical Support Representative
Castr Inc.
·
May/2019
–
Present
Technical and customer support for live streaming software. Handling chats and emails from customers.
Data Encoder
WGE Asia
·
November/2017
–
/
Encoding customer orders by completing shipment forms for online orders.
