https://www.facebook.com/eleazar.sinahon/

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$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Operations & Support Professional | Banking & BPO Experience

Results-driven Customer Service and Operations Specialist with extensive experience spanning BPO, banking, and remote staffing environments. Holds a Bachelor’s degree in Business Management and proven expertise in inbound/outbound customer support, billing resolution, account management, and collection operations. Known for maintaining high first-contact resolution rates, managing high-volume client interactions, and navigating complex CRM systems with strict attention to data privacy. Fluent in English and Tagalog, with conversational Spanish skills.

Skills & Experience

Skills

Data Entry 10+ Years

Customer Relationship Management 10+ Years

Banking Operations 10+ Years

Billing & Account Management 10+ Years

Customer Service & Complaint Resolution 10+ Years

Microsoft Office 10+ Years

Call Center Agent 2-5 Years

product promotion 10+ Years

CRM software (e.g., Zendesk, Salesforce) 2-5 Years

HIPAA Compliance and Data Privacy 10+ Years

Financial recordkeeping and reconciliation 10+ Years

Technical support 1-2 Years

Payroll Administration & Timekeeping 2-5 Years

collection customer service 1-2 Years

Inventory & Stock Record Management 5-10 Years

Experience highlights

Collection agent

HB Virtual Staffing · July/2024 – Present

Customer Service Representative

VXI Global · August/2023 – Present

Customer Service Representative

Siblings Solutions · January/2023 – Present

Supervisor

Gozo Lechon House · October/2017 – Present

Senior Branch Service Associate (SBSA) / Head Teller

Philippine Bank of Communications · March/2011 – Present

Contact Details Are Private

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