Customer Service Representative, Virtual Admin Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Detail-oriented Virtual Administrative Assistant and Customer Support Professional with
over 5 years of experience in administrative support, customer service, payroll
processing, bookkeeping, tax administration, and technical support. Experienced in
managing executive inboxes, processing payroll, preparing tax-related documents,
maintaining financial records, creating invoices, and delivering exceptional customer
service in remote environments. Recognized for accuracy, organization, confidentiality,
and the ability to manage multiple priorities while consistently meeting deadlines.

Skills & Experience

Skills

Customer Service Representative , Technical Service Representative and Sales Representative. 5-10 Years

Customer Relations, Admin Assistant 5-10 Years

Experience highlights

Virtual Administrative Assistant (Freelance Contract | Project-Based)

VZ Accounting Services Inc. · December/2025 – Present

Managed client inboxes; processed payroll; prepared U.S. tax documents; performed
bookkeeping; created invoices; maintained confidential records; provided
administrative support; used Microsoft Office, Google Workspace, and cloud payroll/tax
software.

Customer Service Representative – Taxation (Project-Based)

Northern Lights Technology Development · December/2024 – Present

Every December they contact me. Seasonal Rehire: December 2025 – January 23, 2026
Assisted clients with tax inquiries, filing procedures, billing discrepancies, compliance,
and customer support.

Network Technician

Smart Communications, Inc. (Edotco) · April/2023 – Present

Performed network troubleshooting, fault isolation, documentation, and escalation.

Customer Service Representative

Northern Lights Technology Development · July/2021 – Present

Phone, email, and chat support; resolved inquiries and escalations.

Executive – Customer Care

EXL Service Philippines · September/2020 – Present

Handled billing, account, prior authorization, and service inquiries.

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