Virtual Assistant | Social Media Manager | ITSD

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$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Associate Degree

English proficiency Fluent

Professional Summary

SEO & Analytics: Keyword Research, On-page & Off-page Optimization, Link Building, Google Analytics, Search Console, SEO Audits, Ranking Strategy
Social Media Management: Content Planning, Campaign Management, Community Engagement, Hashtag Strategy, Trend Monitoring
Content & Branding: Copywriting, Visual Storytelling, Brand Voice Development, Graphic Content Coordination
Tools & Platforms: Meta Business Suite, Instagram, LinkedIn, X (Twitter), Canva, Zoho CRM, Google Workspace, Microsoft Excel

Skills & Experience

Skills

Design > Adobe > Photoshop 10+ Years

Marketing > Social Media Management Less than 6 Months

Team Leadership 5-10 Years

Active Directory 2-5 Years

Customer Support > Technical Support, Data Entry , typing, administration ,customer service, designs 2-5 Years

Video Editing > Apple Final Cut Pro 5-10 Years

Experience highlights

Owner

MT Construction · January/2019 – Present

-Develop and execute the company’s strategic vision, aligning with long-term goals.
-Manage budgeting, forecasting, and financial reporting to ensure profitability.
-Lead and mentor a high-performing executive team, fostering a culture of excellence.
-Build strong relationships with key clients and stakeholders for long- term engagement.
-Identify and mitigate risks in projects and operations.
-Ensure compliance with regulations, standards, and company policies.

Social Marketing Officer

DSWD Region V · March/2016 – Present

Plan advertising and promotional campaigns for products or services on multiple media channels such as social media, print and otherwise.
Communicate and collaborate with stakeholders and vendors to promote success of activities that will enhance the company’s presence.
SEO, Copywriting and Social Management

Executive Assistant

Fineline Solutions Australia · December/2012 – Present

-Coordinate meetings, prepare agendas, take minutes, and track action items.
-Arrange travel accommodations for executives and team members.
-Manage incoming communications, responding or redirecting as needed.
-Maintain confidential files and records. Assist with projects by conducting research and providing administrative support.
-Act as a liaison between executives and stakeholders, fostering relationships.

Escalations Specialist Service Desk

Xerox Business Solutions · June/2010 – Present

-Manage and resolve service desk tickets, prioritizing high-severity incidents.
-Ensure SLA compliance and escalate issues as needed.
-Administer Active Directory, managing user accounts and access controls.
-Maintain accurate records in BMC Remedy and contribute to the knowledge base for common issues.
-Communicate regularly with users on ticket status and collaborate with IT teams to resolve complex issues and implement new solutions.

Technical Support

Convergys · April/2008 – Present

-Responding to basic technical inquiries on hardware and internet connection
-Troubleshooting and resolving user issues
-Providing excellent customer service and documenting calls
-Handling cancellations, bill disputes, and some troubleshooting in the retention department

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