Outline
Looking for Full-Time work (8 hours/day) at $7/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Experience highlights
• Manage scheduling and patient reminders to reduce no-show rates using EMR tools (eClinicalWorks).
• Verified insurance eligibility and obtained prior authorizations from multiple payers, improving approval rates by 30%.
• Accurately entered patient records, orders, labs, and encounter notes into EHR systems.)
• Support billing follow-ups, ensuring data accuracy and timely reimbursement.
Maintained strict compliance with HIPAA and safeguarded patie
• Resolved complex claim denials and appeals by interpreting payer policies and benefits plans, and sent back denied claims for review.
Utilized internal systems to manage and check providers' inquiries.
• Oversaw front-desk operations and supervised cashier staff across multiple shifts.
• Maintained organized filing systems for financial and inventory records.
• Monitored supply stock and placed vendor orders, reducing stock-out issues by 30%.
Handled customer inquiries and escalated service issues with professionalism and urgency
• Created daily and monthly inventory reports to support supply chain decisions.
Coordinated with warehouse staff for stock replenishment and audits.
• Verified documentation and entries to maintain accuracy in reporting.
Supported the finance team during audits by organizing and presenting records.
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