Virtual Assistant

I am a Virtual Assistant for more than 4 years now. I started working with different kinds of business and clients but my most recent one was in the Real Estate industry. I support with all admin tasks including checking email, calendar management, prospecting potential clients, attending trainings for new systems, lead generation, etc. Nothing too complicated, just general admin assistance.

Before I started working remotely, I was in the BPO industry for 10 years as a customer service. From taking inbound calls to escalation processes, everything that needs to be covered for customer’s satisfaction. I have also handled different types of account such as telcomm, business accounts, warranty/claims, radio subscriptions and more.