Skills
Secretarial and Administrative skills
5-10 Years
Course and membership management
2-5 Years
Event coordination and support
2-5 Years
Tech support and troubleshooting
2-5 Years
Inbox and calendar management
2-5 Years
Email automation and marketing funnel setup
2-5 Years
Experience highlights
Operations Assistant | Executive Assistant
CP
·
May/2023
–
Present
✔Optimized systems and processes
✔Developed job aids
✔Provided technical support and troubleshooting
Enhanced security protocols
✔Onboarded contractors and internal team members
✔Monitored and reported on team KPIs
✔Managed operational expenses
✔Conducted HR-related tasks
✔Managed CEO/COO calendars
✔Handled email correspondence and voicemails
✔Coordinated travel arrangements
✔Scheduled personal appointments
✔Executed various ad-hoc tasks as needed
Online Course Management (Kajabi) | FB Group Moderator
ADHD Entrepreneurs
·
June/2021
–
Present
✔Managed online courses (Kajabi)
✔Handled FB group administration and management
✔Created and maintained marketing funnels
✔Email & Calendar Management
✔Webinar Support / Virtual Event Assistant
Online Course & Membership Management | Virtual Event Coordinator
Streambank
·
October/2020
–
/
✔Online Course & Membership Management (Kajabi)
✔Moderating Facebook Groups
✔Virtual Event Coordinator (Webinar, Masterclass, Livestream)
✔Creat Marketing Funnels
✔Repurposing content (using Descript)
✔Social Media Management
✔Graphic Design (Canva)
✔Email and Calendar Management
Marketing Assistant
RootMktg
·
April/2020
–
/
✔Creating Marketing Funnels
✔Managing social media accounts for clients
✔Graphic design using Canva
✔Creating Standard Operating Procedures (SOPs)
✔Executing email marketing campaigns and automation (Mailchimp)
✔Maintaining CRM systems (Less Annoying CRM)
✔Updating and managing websites on Squarespace
General Virtual Assistant
ITS
·
December/2018
–
Present
✔Linkedin/Sales Navigator Lead Generation and Management
✔Weekly Newsletters (Active Campaign)
✔Transcription of Podcast Show notes
✔Coordination re:monthly meetings, discovery days and other speaking events opportunities
✔Social Media Management
✔Email and Calendar Management
✔Research
✔Creating Business Model Canvass and Performance Tracker
✔Creating PowerPoint presentation and the likes
✔All other ad-hoc task