Senior Executive Assistant | Online Business Manager

Verified

$10/hr

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Outline

Looking for Freelance work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Strategic Senior Executive Assistant & Online Business Manager (OBM) with a proven track record of maximizing executive productivity and scaling operations. Backed by an accounting foundation, I bridge the gap between high-level vision and backend execution by integrating AI tools, optimizing multi-platform CRMs, and leading cross-functional teams. From managing complex C-suite calendars to streamlining global eCommerce logistics and revenue-driving lead generation campaigns, I build the seamless automated systems that allow founders to focus purely on growth.

Skills & Experience

Skills

Data Analysis & Reporting 5-10 Years

Executive & C-Suite Support 5-10 Years

CRM Management & Optimization 5-10 Years

Process Optimization & Workflow Automation 5-10 Years

Cross-Functional & Stakeholder Management 5-10 Years

Experience highlights

Senior Executive Assistant

Quickmail and Magic Whiteboard · February/2020 – Present

February 2025 - April 2026
Managed end-to-end client quoting processes and Australia Post address mapping to ensure accurate, cost-effective fulfilment solutions for eCommerce and direct mail campaigns
Supported day-to-day 3PL operations including order coordination, logistics administration, and social media management to drive brand visibility for a Perth-based fulfilment business
Oversaw inventory tracking and order processing workflows, ensuring accurate stock management

Senior Executive Assistant

KIDS · January/2020 – Present

January 2025 - September 2025
Delivered comprehensive C-suite support to the CEO — managing complex calendars, coordinating cross-functional meetings, preparing executive reports, and serving as the primary liaison for internal and external stakeholders
Streamlined day-to-day operations by leading support worker onboarding, maintaining compliance records, and ensuring accurate, on-time submission of contracts, timesheets, and project documentation
Administered end-to-end payroll and invoicing

Senior Executive Assistant

Time2 · September/2019 – Present

September 2023 - August 2024
Supported executive decision-making by overseeing inventory, fulfilment operations, and marketing functions — providing leadership with real-time visibility into daily performance metrics and platform health
Managed and optimized CRM systems through customer segmentation and automated follow-up workflows, strengthening customer retention and enhancing post-purchase engagement at scale
Spearheaded the integration of AI tools and automation workflows into backend

Senior Executive Assistant

Sign-Speak · April/2018 – Present

April 2022 - August 2023
Provided executive-level support by managing internal systems and automating lead workflows, significantly improving communication and response times across departments.
Implemented backend processes using AI tools and CRM integrations, reducing manual workload and enhancing operational consistency in cross-functional initiatives.
Conducted strategic market research and competitor analysis to support leadership in crafting tailored proposals, presentations, and outreach

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