Skills
Customer Support
5-10 Years
Office and Administration
5-10 Years
Cold-calling > Appointment Setting
2-5 Years
Virtual Assistance
2-5 Years
Customer Support > Technical Support
1-2 Years
Experience highlights
Customer Service Associate - Email Support
Kim Collective LLC
·
June/2022
–
Present
As an email support representative for a clothing company, responds to each ticket regarding inquiries, return processes, price adjustments for discounts and sale price matches, and refund processing.
Appointment Setter / Customer Service Associate
Prolink Signing Service
·
August/2020
–
/
Responsible for managing the email inbox for inquiries and new orders. Inputs new orders into the portal to initiate the search for an available notary in the required state for a closing. Searches for other escrow officers or title companies to introduce and market our services.
