Admin Support | Back-office | Receptionist | Cold Caller | Appointment Setter

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Need a reliable Virtual Assistant who can communicate professionally, stay organized, and help your business run smoothly without constant supervision?

You just found one.

Hi! I’m Norina, a results-driven Virtual Assistant with 7+ years of experience supporting businesses in the US, UK, and Canada through customer support, administrative operations, lead generation, appointment setting, and client communication.

I’m currently open to part-time and flexible-hour opportunities where I can bring value, streamline operations, and help businesses stay organized behind the scenes.

Skills & Experience

Skills

Customer Support > Sales Support > Lead Generation 5-10 Years

Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointmnet Setting. Sales and Marketing, Virtual Assistance, Customer Service 5-10 Years

LEAD GENERATION SPECIALIST/SDR 5-10 Years

Office and Administration > Administrative Support; Email Management, Calendar Management, Excellent Communication Skills. 5-10 Years

Experience highlights

B2C Cold Calling Specialist (Part-Time, Remote)

Mortgage Capital, LLC · February/2024 – Present

- Conducted outbound calls to U.S. homeowners regarding mortgage refinancing options
- Pre-qualified leads based on program eligibility and scheduled appointments with loan officers
- Maintained detailed call notes and followed up with inactive leads to re-engage interest

Sales Development Representative (Project-based, Remote)

Windsor Finance & Accounting · April/2024 – Present

- Executed multi-channel outbound outreach (calls, email, LinkedIn, WhatsApp) across the US
- Qualified prospects and booked appointments for CPA strategy calls
- Supported early sales process build-out and pipeline organization

Personal Virtual Assistant (Project-based, Remote)

NAMA Tires US · October/2024 – Present

- Conducted cold calls and email outreach to tire distributors and wholesalers
- Created customized calling scripts and email templates to improve outreach effectiveness
- Provided administrative and basic marketing support as required

Procurement Coordinator (Project-based, Remote)

Moorhouse Living, Ltd. (UK) · August/2024 – Present

- Researched and profiled UK social housing providers to identify partnership opportunities
- Conducted cold calling and email outreach to gather key operational and contact information
- Maintained accurate provider data in structured spreadsheets for tracking and reporting

B2B Lead Generation Specialist & Appointment Setter (Full-time, Remote)

NovAlly a Lead Generation Company · June/2021 – Present

- Conducted B2B cold calls representing CRM and SaaS brands across the US and Canada
- Verified and updated prospect data to ensure CRM accuracy
- Qualified leads based on strict campaign criteria to improve conversion rates
- Offered whitepapers and conducted surveys to assess prospect needs
- Scheduled qualified appointments for the sales team

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