Skills
Dental Administrative Support
1-2 Years
Medical / Healthcare Administration
Less than 6 Months
Accounting > Claims Processing
1-2 Years
1-2 Years
Adaptability
2-5 Years
Multitasking
2-5 Years
Microsoft word
2-5 Years
English fluency
5-10 Years
Call Handling
2-5 Years
Team Collaboration
2-5 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
2-5 Years
Problem Resolution
2-5 Years
Customer service > hospitality > empathy
2-5 Years
• Time Management
2-5 Years
Experience highlights
Dental Advocate and Medical Advocate
UnitedHealthcare
·
January/2026
–
Present
Handled customer inquiries related to dental and medical benefits, assisted members with coverage information, claims, and provided guidance on healthcare services.
Customer Service Representative
Kalahari
·
January/2026
–
Present
Provided customer support by handling inquiries, resolving issues, and ensuring positive customer experience through effective communication.
On the Job Training
TELETECH (TTECH)
·
March/2024
–
Present
Assisted with administrative tasks, document processing, and coordination of community welfare programs while gaining experience in public service operations.
Daycare
Saint Pancratius Learning Center
·
January/2006
–
Present
