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Charlene R.

Virtual Assistant /Customer Service Representative

Verified
$7/hr

Outline

Looking for Full-Time work (12 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

Been in the BPO Industry for more than 5 years

Skills & Experience

Skills

Skills in computer hardware 1-2 Years

Experience highlights

Outbound Retention Specialist
Newfold · July/2022 – Present
Was collecting payment from contactinfohLog in to see contact information or sign up,contactinfohLog in to see contact information or sign up and NetworkSolutions subscriber.For due bills.I did also basic trouble shooting like refreshing or turning back there website on after they make payment
Inbound Retention Specialist
Allied Fusion · February/2021 – Present
Was Under the Epoch Times Account and my main job is to retain contactinfohLog in to see contact information or sign up whenever they want to cancel. I make sure and do my best to retain them.
Customer Care Support
Convergys · October/2017 – Present
Was Under Quick books we're I help customer if they have any problem with there bill,Technical, reports with there Quickbooks software Account.
Customer / Chat Support
Support Save · January/2016 – Present
Was a Customer/Chat Support under office Depot.
Customer/Sales Respresentative
Teleperformance · March/2016 – Present
Was Under Expedia/contactinfohLog in to see contact information or sign up I help customer book Hotels for them and answer there bill Inquiry and any questions they have in regards to the hotel room they book.
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