Social Media Manager || Quality Manager || Technical Support || IT

I’m a Bachelor of Science in Information Technology graduate with experience in both corporate and remote work environments. I started my career in the BPO industry as a Technical Support Representative, where I handled customer concerns and provided clear, efficient solutions. I was later promoted to Payroll Specialist, managing payroll processes and ensuring accuracy and confidentiality in handling sensitive data.

I currently work as a Freelance Social Media Manager, focusing on direct outreach and messaging potential customers on behalf of my clients. I initiate conversations, respond to inquiries, nurture leads, and help convert prospects into paying clients. Working remotely has strengthened my communication skills, organization, and ability to stay productive with minimal supervision.

I’m now looking for a Virtual Assistant / Remote position where I can support daily operations, manage communications, and help businesses run smoothly and grow.