Customer Service Representative

Verified

$7/hr

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Outline

Looking for Full-Time work (1 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am comfortable working autonomously and managing remote teams. I am adept at taking initiative, advising on priorities, and making informed decision

Skills & Experience

Skills

Customer Support 5-10 Years

Experience highlights

Customer Service / SEO

JT Blinds · August/2023 – Present

Delivered email, chat, and voice support, addressing customer inquiries regarding refunds, order status, and supplier coordination
and logistic.
Provided administrative support, including data gathering and calendar management, to streamline operations.
Conducted B2B lead generation, fostering communication with potential customers to drive business growth.
Managed social media platforms, overseeing content creation, execution, and distribution to boost brand visibility and
engagement.

Amazon Data Entry Specialist

ROK Hardware and Cabinets · August/2018 – Present

Data entry including Spreadsheets and SAAS database
Stock Monitoring: Tracking inventory levels to avoid overstocking or running out of stock.
Catalog Management: Updating and managing product catalogs.
Product Listings: Creating or enhancing product titles, bullet points, and descriptions.

Senior Process Associate

TATA Consultancy Services - Australian Gas and Light · December/2013 – Present

Provides service to customers who wanted to process connection and disconnection of gas and electricity
Maintain standard operating procedure in maintaining their account and answer their inquiry about products and services.
Outbound sales- call previous, new and current customer to avail of the products and services that can be provided by the
company

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