Licensed Civil Engineer | Admin and Operations Manager | Bookkeeper | Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Senior Case Manager with more than nine years of experience leading case management operations, client relations, and administrative support in service-based environments. Skilled in overseeing case teams, managing high-volume caseloads, preparing financial and operational reports, and driving process improvements that increase efficiency. Combines a licensed engineering background with proven remote leadership experience to deliver accurate, timely, and well-organized results.

Skills & Experience

Skills

Document Management 5-10 Years

Case Management 2-5 Years

Record Keeping 5-10 Years

Operations & Administrative Management 5-10 Years

Client Communication ( phone calls and Email ) 5-10 Years

Customer Support 2-5 Years

Data Entry 5-10 Years

Financial reporting 2-5 Years

Bookkeeping 2-5 Years

Autocad 2-5 Years

MS Excel 5-10 Years

CRM management 2-5 Years

MS Word 5-10 Years

QuickBooks online 2-5 Years

Google Workspace 2-5 Years

Experience highlights

Senior Case Manager (Team Lead)

Toropoint Financial · June/2021 – Present

Engineer I

Department of Public Works and Highway · June/2018 – Present

Project Engineer

Alphatec Chemical Corp · February/2017 – Present

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