Skills
Customer Service - Call and Chat
2-5 Years
Health Care
2-5 Years
Sales & Appointment Setting
2-5 Years
Attention to Detail ● Time Management ● Strong Communication Skills
2-5 Years
Process adherance
2-5 Years
Experience highlights
Healthcare Customer Service Representative
Everise Philippines
·
March/2024
–
Present
Provided the best service for US senior citizens regarding their medications, handled concerns and complaints, delivered communications skills to clearly converse with them without problem in understanding. Received TOP AGENT recognition for consistently earning high customer ratings. Used Verint to adhere schedules, used CRM as the main tool processes and used Genesys Software as a softphone.