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Edzel Dwight G.

Healthcare Customer Service Representative

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Motivated professional with hands-on experience in healthcare customer service and administrative operations, with a proven ability to communicate effectively, handle customer concerns, and manage responsibilities with accuracy and professionalism. Committed to using my skills, experience, and dedication to support organizational objectives, deliver quality results, and contribute to long-term company growth.

Skills & Experience

Skills

Customer Service - Call and Chat 2-5 Years
Health Care 2-5 Years
Sales & Appointment Setting 2-5 Years
Attention to Detail ● Time Management ● Strong Communication Skills 2-5 Years
Process adherance 2-5 Years

Experience highlights

Healthcare Customer Service Representative
Everise Philippines · March/2024 – Present
Provided the best service for US senior citizens regarding their medications, handled concerns and complaints, delivered communications skills to clearly converse with them without problem in understanding. Received TOP AGENT recognition for consistently earning high customer ratings. Used Verint to adhere schedules, used CRM as the main tool processes and used Genesys Software as a softphone.
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