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Ma. Estela P.

Customer service representative

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Self-motivated, passionate, resourceful and established individual with 1 year and 7 months experience in customer service with Amazon.

Skills & Experience

Skills

Customer Support > Active Listening 1-2 Years
Customer Support > Technical Support Less than 6 Months
ESL teacher 2-5 Years
Customer Support > Chat Support> Customer Support Inbound and Outbound 1-2 Years

Experience highlights

Customer service associate
Amazon · August/2022 – Present
My job is to answer incoming calls from Amazon North America customers to solve queries, prevent issues, and delight our customers, answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters, website guidance and digital and devices concerns.
Homebased ESL teacher
NativeCamp ESL · December/2019 – Present
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