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Benna O.

Customer Service/Order Entry/Order Taker/ Order Placer/Virtual Assistant- Operations

Verified
$5/hr

Outline

Looking for Freelance work (8 hours/day) at $5/hour

Bachelor's degree

English proficiency CEFR

Professional Summary

Goal-oriented, passionate and excellent customer service for almost 6 years in the field of industry. Creating a greater experience with the customer and guest and to serve them with the best of interest and satisfaction.

Skills & Experience

Skills

Computer skills 5-10 Years
Order Placer 2-5 Years
Communication Skills, Listening Skills, Adaptability 5-10 Years
Order Taker 2-5 Years
Customer Support > Customer Service > Payment Processing 2-5 Years
Communication Skills 10+ Years
Management 2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years
~Data Entry 5-10 Years
- Customer Service 10+ Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 10+ Years
Call 5-10 Years
Order Taking 5-10 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel 5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Experience highlights

Virtual Assistant - Operations
Online Helpers · October/2025 – /
Take drive-thru orders for fast food chain across US cities. Follow protocols to ensure smooth customer interactions and report issues to team lead.
Amazon Customer Service Representative
Independent Contractors of Davao Services, OPC · April/2025 – /
Handle inbound and outbound calls and emails for European customers. Address inquiries, troubleshooting and guide customers through brand or product-related issues.
Virtual Cashier / Front Desk
Happy Cashier, Freelance · June/2024 – Present
Greeted and assisted customers virtually. Took orders efficiently through online platform and handled virtual transactions with professional support.
Personal Assistant
Direct Client · May/2024 – Present
This is my part-time job only.
Assisting the client for the calendar schedules( personal and work).
Just only listen attentively every meetings through zoom.
Remind the client for any missing subject that needs to address everyday for any progress.
Virtual Cashier
Happy Cashier · June/2024 – /
> Greet and assist customers virtually with a warm, welcoming
attitude.
> Take orders efficiently and accurately through online platform.
> Handle vrtual transactions and provide support for any payment issues.
> Answer phone calls and address customer inquiries in a professional manner.
> Maintain an organized digital workspace.
> Collaborate with team members to ensure excellent service.
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