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Mary Ernestine N.

Medical Virtual Assistant

Verified
$10/hr

Outline

Looking for Full-Time work (12 hours/day) at $10/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Licensed Medical Technologist and graduating medical doctor with over 9 years of combined clinical and virtual healthcare experience.

Skills & Experience

Skills

Customer Support > Insurance > Prior Authorization 2-5 Years
Office and Administration > Documentation 5-10 Years
Office & Administration > Customer Service Less than 6 Months
Patient Scheduling, Referrals and Authorization. 2-5 Years
Preoperative and Postoperative Phone Call Coordinator 2-5 Years
Customer Support > Insurance > Medical Insurance 2-5 Years

Experience highlights

Medicaal Technologist II
Lung center of the Philippines · May/2021 – Present
Reviewed and verified case investigation forms, including patient demographics, medical history, and presenting symptoms.
Collected nasopharyngeal and oropharyngeal swab samples from both COVID-19 and non-COVID patients.
Released and validated PCR test results, ensuring accuracy and reliability.
Served under the Bayanihan Act in support of national efforts to address the COVID-19 pandemic.
Healthcare Virtual Assistant
Hello Rache · September/2021 – Present
Prepared and updated charts for multiple providers and nurse practitioners, including well-child checks, immunization visits, and procedure appointments.
Organized and summarized consultation notes across various specialties for co-managed patients.
Managed providers’ and clinic inboxes, handling laboratory results, patient queries, hospital updates, referrals, and insurance communications.
Processed prior authorizations, verified insurance coverage, and coordinated pre-operative scheduling.
Senior Medical Technologist
Skyline Hospital and Medical Center · July/2018 – Present
Performed and reported diagnostic testing on a wide range of biological specimens with accuracy and precision.
Assisted pathologists and radiologists during biopsy procedures.
Conducted analysis of External Quality Assurance (EQA) samples to ensure compliance with laboratory standards.
Operated and maintained automated laboratory instruments, performing calibrations and quality control checks.
Verified test results to uphold reliability, accuracy, and patient safety
Medical Technology Intern
Veterans Memorial Medical Center · May/2016 – Present
Performed specimen collection and prepared patients for laboratory procedures.
Entered laboratory results into medical records and assisted physicians with charting.
Verified test results, ran quality control checks, and ensured accuracy of data.
Scheduled patient visits for extractions and provided preparation instructions.
Maintained laboratory records and supported daily operational efficiency.
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