Skills
Technical support
5-10 Years
Customer Service Representative
2-5 Years
Content & Graphic Creation
5-10 Years
Content Management & Social Media Management
5-10 Years
Project coordination & administrative support
5-10 Years
Adobe Photoshop
5-10 Years
Figma
2-5 Years
Web Design
2-5 Years
Web Development
2-5 Years
CapCut
5-10 Years
Client Relation
5-10 Years
SEO Writing
5-10 Years
Experience highlights
Regional Coordinator
Commission on Higher Education Region X
·
March/2021
–
Present
-Coordinated UniFAST programs with HEIs and LGUs, ensuring compliance and smooth implementation.
-Managed financial documents, liquidation reports, and accomplishment submissions.
-Organized trainings, orientations, and advocacy events; maintained records and social media presence.
Business Support: T-Mobile (Tech T-Voice)
Teleperformance
·
October/2020
–
Present
• Created training content, videos, and infographics
• Conducted floor huddles and knowledge checks
• Supported WFH deployments and attended client meetings
Account & Tech Expert – T-Mobile
Teleperformance
·
August/2018
–
Present
• Delivered technical and billing support
• Trained in soft skills and upselling techniques
• Resolved customer concerns effectively
Administrative Staff
Fongfu Mining And Trading Corporation
·
August/2017
–
Present
• Handled payroll, sales transactions, and financial reports
• Maintained inventory and documentation systems
SEO Writer
OnlineJobs.PH
·
January/2016
–
Present
Website Content and Infographics