E-commerce Shopify | Customer Service |Appointment Settler | Real Estate VA

Verified

$9/hr

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Outline

Looking for Full-Time work (12 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an efficient, effective & upbeat E-commerce Shopify Virtual Assistant, Customer Service and Appointment Setting!

I have been a Virtual Assistant for a decade now my tasks include accepting Inbound and Outbound calls and other admin works in line. HIRE ME!!

I can help you with your Sales needs, Phone/Email Support, Call Handling, Telemarketing, Customer Service, and Sales Representative.

I am willing to roll up my sleeves for you to make a measurable impact on your business!

Skills & Experience

Skills

Customer Support > Sales Support 5-10 Years

$7 for positions like Appointment Setting, Retention, Sales, Marketing, Tech Support, Customer Service 5-10 Years

Customer Support > Ecommerce > Shopify 5-10 Years

Experience highlights

E-commerce Shopify Sales Representatives

Urban Mood Pte Ltd · June/2019 – Present

I was a Sales Representative for an E-commerce business specifically in Shopify, Carousel, Lazada, and Shopee platforms for 5 years in Singapore. I'm handling campaigns for Home furniture.

TASK INCLUDES:

1. Processing orders for different products.
2. Follow-up status of the shipment.
3. Processing Refunds.
4. Cancellation of Orders.
5. Process RMA's (Return Merchandise Authorization)
6. Escalation of a lost shipment.
7. Process Re-shipment.
8. Process Disputes / Chargeback
9. Sending Emails

Operation Manager

Treebark Termite and Pest Control · April/2017 – Present

I work as an operation manager. I handled all staff, Customer service, Technician and inspection field team.

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