CUSTOMER SERVICE

Verified

$4/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Hi, I'm Manilyn a customer service representative for 6 years. I am deligent and can multi-task. I am a fast learner individual and eager to work.

Skills & Experience

Skills

Multitasking, Time management,Active listener 5-10 Years

Customer service and technical support, effective communication, Active listener, problem solver, dependent, time management, Flexible. 5-10 Years

Real Estate> Cold-calling > Appointment Setting 6 Months to 1 Year

Real Estate > Lead Generation 6 Months to 1 Year

Fast typing, active and diligent 1-2 Years

Experience highlights

Market Development Associate

Evernest Property Management Company · June/2024 – /

-Made outbound and received inbound calls to and from property
owners.
-Qualify potential leads through discovery questions to assess
interest and fit for services, and record detailed lead notes and
maintain accurate call logs.
-Scheduled appointments for the sales team, ensuring a smooth
handoff and clear communication of client needs.
-Consistently updated lead information to support targeted followups and maximize conversion opportunities.

Consultant

SCICOM · March/2024 – Present

-Handled inbound and outbound customer inquiries related to both
international and domestic flight bookings.
-Managed customer emails, responded to inquiries, and submitted
email requests to the back-office team based on passengers' ticket
details.
-Processed refund requests by verifying eligibility and coo

Customer Service Representative

VXI Global Holdings · January/2021 – Present

-Handled inbound and outbound customer inquiries related to billing
issues, account updates, and service modifications.
-Making outbound calls to the shipping carrier when customers
request to have their orders tracked.

Customer Service Representative

Teleperformance · August/2017 – Present

- Handled inbound and outbound customer inquiries related to billing
issues. Maintained accurate customer records, documented
interactions, and ensured resolution of issues in compliance with
company policies and service standards.
-Making outbound calls to the shipping carrier when customers
request to have their orders tracked.

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