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Neil Ariz R.

E-Commerce Email Customer Support | Shopify Admin | Data Entry

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I'm an experienced Shopify E-commerce Virtual Assistant specializing in email customer support and Shopify backend management. I help store owners deliver outstanding customer experiences by efficiently handling customer inquiries, order concerns, subscriptions, refunds, returns, and other essential store operations.

My services/hands-on experience include:
Email Customer Support
Customer Issue Resolution
Shopify Order Management
Subscription Management & Updates
Refunds, Returns & Exchanges
Order Tracking & Shipping Follow-ups
Customer Account Modifications
Product & Order Adjustments
Shopify Backend Administration
General Administrative & Virtual Assistant Tasks

If you're looking for a dependable Shopify Virtual Assistant who can deliver exceptional customer support, keep backend operations running smoothly, and resolve customer concerns in a way that protects both your customers' experience and your business, I'd be happy to join your team.

Skills & Experience

Skills

Social Media Engagement - Responding to comments, messages, and fostering online communities. 6 Months to 1 Year
Customer EXPERIENCE 6 Months to 1 Year
Shopify & E-commerce Support 6 Months to 1 Year
Google Workspace 6 Months to 1 Year
Shopify Customer Support 6 Months to 1 Year
Data Entry Less than 6 Months

Experience highlights

Shopify Admin and Email Customer Support
E-commerce Brand/Shopify Store · September/2025 – Present
Supported excellent e-commerce customers through email, live
chat, and social media engagement, oversaw Shopify admin tasks, and
ensured accurate management of subscriptions, refunds, orders, and
customer status in Google Sheets.
Content Moderator
Enshored Inc. Philippines · May/2024 – Present
Working with a leading social media platform to review and moderate
TikTok comments, ensuring content meets community guidelines and
safety standards. Identified and flagged inappropriate, harmful, or spam
content with speed and accuracy. Maintained a high level of attention to
detail while processing large volumes of user-generated content in a fast-paced BPO environment.
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