Outline
Looking for Full-Time work (40 hours/day) at $6/hour
Associate Degree
English proficiency Fluent
Professional Summary
Dedicated Customer Support Professional with over 5 years of experience in the BPO industry, specializing in email, chat, and voice support for international clients. Skilled in handling complex customer inquiries, resolving issues with empathy, and ensuring customer satisfaction.
Proven expertise in content moderation, data annotation (text, image, video, audio), and online community management, with strong attention to detail and adherence to guidelines. Adept at using CRM tools (Zendesk, Freshdesk, HubSpot) and collaboration platforms.
Currently expanding into social media management, bringing strong communication, adaptability, and organizational skills to support brand growth and online engagement. Recognized for reliability, problem-solving, and the ability to thrive in fast-paced, remote work environments.
Skills & Experience
Skills
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