Medical Virtual Assistant / Administrative assistant

Verified

$6/hr

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Outline

Looking for Part-Time work (5 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a highly adaptable and detail-oriented professional with diverse experience across the healthcare, administrative, and customer service sectors.

Skills & Experience

Skills

Medical Virtual assistant 1-2 Years

Customer Service Representative 2-5 Years

Administration > Administrative Support 1-2 Years

Experience highlights

Virtual Medical Assistant/Receptionist

SJK Solutions · January/2024 – Present

Assisting patients for setting an appointment, rescheduling, and canceling.
Answering phone inquiries for patient’s schedule/medications/insurance.
Answering phone calls from other facilities for patients following HIPAA.
Sending documents through fax for referrals and lab tests following HIPAA.
Calling patients for further instructions about their appointments and laboratory tests. Answering phone inquiries about doctors’ specialties and schedules.
Process Preauthorizations for medical

Lead Generation Specialist

Aussie Client · January/2018 – Present

Lead generation support.

Medical Records Staff /Front Desk/HMO Staff/Medical Director's Secretary

Brokenshire Hospital · January/2009 – Present

Keep in-patient records and provide them if they request for it. Process disability form, process medical records and health insurance . As an HMO Staff I call different insurance companies to as prior authorization for patient's consultation and diagnostics.
As a medical Records Secretary , I do administrative tasks. Such as email management, schedule management for the MD, coordinate meetings through zoom and even in person. Prepare documents and venue for meetings, note taking.

Customer Service Representative

Call Center Jobs · January/2007 – Present

Support American, Kiwi, Australian customers to help them with their concern. Line of businesses are Telco, shopping and money transfer.

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