Skills
Customer Support > Sales Support
5-10 Years
Customer Support > Technical Support
1-2 Years
Marketing > Social Media Management
1-2 Years
Executive Assistant
1-2 Years
Office and Administration > Quality Assurance
5-10 Years
Less than 6 Months
Team Management
5-10 Years
Process Optimization
5-10 Years
CRM Automation
2-5 Years
B2B Sales
5-10 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Experience highlights
AI Operations Lead Consultant
Elite Creators LLC
·
October/2025
–
Present
Implemented AI-driven workflows and systems to streamline production. Led B2B sales calls and demos. Provided executive-level support and strategic feedback to ownership.
Sales Team Lead
Elite Creators LLC
·
April/2025
–
Present
Advised multi-national sales teams to improve close rates and performance. Implemented standardized workflows and scripts. Delivered KPI tracking and reporting.
Sales Associate
Elite Creators LLC
·
October/2024
–
Present
Handled high-volume chat-based sales for social media agency, converting inbound leads into paying clients.
Lead Generation Specialist
Shafiq Group LLC
·
March/2023
–
Present
Sourced and qualified B2B leads through outbound prospecting. Executed multi-channel campaigns using email, CRM automation, and social tools. Optimized conversion rates.
Sales and Production Manager
SURGE Traders
·
January/2020
–
Present
Managed sales pipeline, technical designs, and delivery schedules. Recruited and trained 30+ staff. Improved operational efficiency through process coordination and optimization.
