Skills
Cold-calling > Appointment Setting
6 Months to 1 Year
Experience highlights
Customer Service Representative
Sutherland Global Services, Inc.
·
September/2021
–
Present
Provided exceptional service by addressing customer inquiries, resolving issues, and offering tailored solutions to ensure satisfaction.
Managed customer concerns through various communication channels, demonstrating strong problem-solving and conflict resolution skills.
Delivered a high-quality customer experience, maintaining a positive and professional demeanor in all interactions.