Skills
Data Entry
5-10 Years
File & Data Management
1-2 Years
Insurance Admin tasks
1-2 Years
Admin & Office Support
1-2 Years
Annotation
Less than 6 Months
Experience highlights
Virtual Admin Assistant
Dental Ventures
·
December/2025
–
Present
Managing email inboxes and calendars using Google Workspace
Working closely with other administrative team members while confidently handling independent responsibilities
Daily use of Google tools such as Gmail, Drive, Sheets, Docs, and Calendar
Providing direct support to an executive
Performing accurate data entry with strong attention to detail
Maintaining full-time availability during EST business hours
Back Office Virtual Assistant
GPM Outsourcing
·
July/2024
–
Present
Performed high-accuracy EMR data entry, verification, and reconciliation across multiple patient record sources.
Processed patient insurance and prior authorization requests to support timely clinical approvals.
Updated patient, lead, and client information and maintained detailed documentation for management use.
Coordinated with physicians and billing teams to support accurate claims submission and follow-up.
Back Office Virtual Assistant
Remote Co-Worker
·
February/2024
–
Present
Managed data entry and verification within EMR systems, ensuring 100% accuracy and compliance.
Updated lead and client records, tracked communications, and prepared reports for management.
Coordinated with physicians and billing staff to ensure timely submission of insurance claims.
Maintained detailed data logs and reconciled discrepancies across multiple sources.
Customer Experience Representative
VCloud
·
August/2023
–
Present
Delivered accurate product and business information to customers.
Handled inquiries with professionalism, ensuring high customer satisfaction.
Team Leader
HealthyBos
·
March/2023
–
Present
Supervised and coached a team of agents, boosting performance metrics.
Monitored KPIs and prepared detailed end-of-day reports for management.