Back to results
Karlgie P.'s profile photo
Karlgie P.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Part-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Seasoned BPO Professional, specializing in customer service, technical support, telemarketing, sales, and order processing and Invoicing.

Skills & Experience

Skills

Customer Support 2-5 Years
Customer Support > Technical Support 1-2 Years
Customer Support > Sales Support > Lead Generation Less than 6 Months
data mining Less than 6 Months
Marketing > Social Media Management Less than 6 Months

Experience highlights

Customer Service, Advisor I
Concentrix · July/2021 – Present

- Simplified complex technical issues into a more reprehensible language for non-technical users.

- Provided technical support to customers by identifying issues and giving straightforward solutions to restore services & functionalities.

- Consistent in completing ad hoc tasks even on a time crunch.

Enrollment Coordinator
OfficePartners360 · November/2020 – Present

- Identify, Educate, and Qualify business customers.

- Uphold the team to achieve Top-Performing Teams of the Month.

- Helped B2B account to attain its highest conversion rate.

Telemarketer
Expertel Solutions · July/2019 – Present
- Managed campaigns for various clients
- Effectively driving brand awareness and engagement
- Consistent in achieving weekly quotas and given tasks
Telesales Executive
Live2Sell Group of Companies · June/2018 – Present

- Product knowledge on IT Reports, generating quality leads, while maintaining high QA Scores

- Data mining, collating, saving, and updating potential lead information

- Assist in developing concepts with viral potential

Sale Staff
The Island Souvenirs · October/2015 – Present

- Helped in campaigns for various events and effectively drove brand awareness and engagement.

- Assist foreign customers with all of their needs with very little supervision.

- Assisted in daily sales auditing and weekly stock inventory.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In

Create a free account Karlgie P. · Virtual Assistant
Create Free Account