Team Leader

Verified

$5/hr

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Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Hello, I've been working in the BPO industry for most of my career, with a few stints in other fields. I'm a very easygoing person on the outside, but I do harbor a very competitive inner self, that only shows up when I want to achieve something badly. I'm mostly into sports and games, but I do have a wide array interests from time to time. Most of all, I want to learn new things and skills, as well as develop the ones that I already have.

Skills & Experience

Experience highlights

Team Leader

Keywords Studios · October/2019 – /

I lead multiple teams of different agents, supporting different games and platforms. I support them through coaching, real-time feedback, and guidance. I also evaluate their performance and develop processes to achieve our goal. Lastly, I'm manage the liason between Keywords and our clients, communicating both our clients' and our team's needs with each other, and maintain the relationship with each other.

Broker Support

Insight Property Finance · July/2017 – Present

Supporting Australian brokers in different areas of their work. From admin tasks, client relations and communications, loan assessment and application, as well as bank and lender communication.

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