Expert Customer Service

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My optimism always changes anybody's mood. That goes to all the clients that I served and talked on the phone.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Sales Support 2-5 Years

Professional Services > Management Services > Construction Project Manager 1-2 Years

Technical support 2-5 Years

Escalation Supervisor 1-2 Years

Experience highlights

BDC Representative

Merit AutoGroup · February/2024 – /

Appointment setter for pre-owned vehicle

Publishing & Marketing Consultant/Supervisor

MTC LITPRIMIX · March/2022 – Present

*Marketing Consultant for a Book Publishing Firm based in the U.S.
*Conducted marketing research to apply for authors' niches with their book’s genre.
*Created Marketing campaigns, and materials, and set up book events for author's book signings.
*Provided comprehensive data about reports, sales, and opportunities.

Car Sales Executive

GATEWAY MOTORS INC. · October/2018 – Present

*Exclusive marketing associate for Nissan and Mitsubishi cars.
*Sold 154 units within my employment.
*Performing product delivery and demos to clients.
*Managing client’s car loan application and document preparation for bank submittals.
*Assisting clients with after-sales inquiries and concerns.

Google Hardware Tech Support

Accenture · May/2016 – Present

*Technical Support for all Google Hardware Products.
*Assisting Gmail users with email-related issues.
*Assisting with Google Play concerns.

AT&T CSR/ TSR

Sykes Asia · March/2014 – Present

*Technical Support for all At&t mobile services.
*Assisting basic troubleshooting and phone operations.
*Providing 100% resolution to client’s mobile connectivity problems.

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