Skills
Customer Support > Active Listening> Teamwork>Leadership>Communication Skills, Chat Support, Healthcare
2-5 Years
2-5 Years
ESL Teaching
Less than 6 Months
Document Management
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Health Insurance Claims Specialist > Insurance Verification
1-2 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
CRM & Tools
1-2 Years
Professional Services > Medical Services > Medical Records
2-5 Years
Customer Support > Claims Handling > Virtual Assistance
2-5 Years
Healthcare Administration
1-2 Years
Patient Coordination
1-2 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Experience highlights
General Virtual Assistant / Document Specialist
MyOutdesk
·
September/2024
–
Present
Managed and processed healthcare documents with high accuracy. Maintained organized digital filing systems and medical records. Reviewed documents for completeness and monitored email workflows.
Virtual Assistant
SeeleyMedical
·
January/2023
–
Present
Virtual assistant for Healthcare Account.
Work from home based job.
Virtual Assistant – Medical Account
Tactical Back Office
·
January/2023
–
Present
Performed high-volume data entry and patient order intake. Verified insurance information, audited patient orders, and coordinated with patients for updated documentation.
Customer Service Representative
MicroSourcing
·
October/2021
–
Present
Provided customer support via email and phone. Assisted with bookings, listings, and account concerns. Utilized CRM tools including Zendesk and Amazon Connect.
English Tutor
51Talk
·
January/2021
–
Present
Teach English to Chinese-Japanese kids and adults.
