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Christine P.

Data Entry Specialist | Administrative Support

Verified
$9/hr

Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A results-driven professional with over a decade of experience in administrative support and back-office operations.

Skills & Experience

Skills

Office and Administration > Administrative Support 10+ Years
Office and Administration > Data Entry > Encoding 10+ Years

Experience highlights

Associate Manager
Sutherland · March/2015 – /
• Led and supervised a team of 10 back-office associates
• Monitored KPIs, productivity and quality performance
• Conducted coaching sessions and performance evaluations
• Assisting the team with their queries and processing all types of tasks assigned to us
• Achieved performance targets consistently
• Communicates directly with the clients through email, zoom and slack application
• Tools – Slack, Salesforce, Microsoft Office / Google Workspace
Customer Care Specialist
Concentrix · November/2011 – Present
- Processing bank transactions, such as dealing with Individual Savings Account and
screening and logging customer complaints.
- Cross-skilled and certified in 5 processes.
Secretary
Philippine Society of Mechanical Engineers · March/2011 – Present
Maintain account records and managing schedule of meetings
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