Skills
Office and Administration > Microsoft 365
5-10 Years
Project Management > Workflow
5-10 Years
Project Management > Process Mapping
5-10 Years
Project Management > Process Improvement
5-10 Years
Project Management > Forecasting
5-10 Years
Project Management > Capacity Planning
5-10 Years
Project Management > Agile Methodology
5-10 Years
Professional Services > Management Services > Call Center Operations Management
5-10 Years
Professional Services > Management Services > Bpo Operations Management
5-10 Years
Office and Administration > Time Managment
5-10 Years
Office and Administration > Operation Management
5-10 Years
Office and Administration > Microsoft Excel
5-10 Years
Advertising > Facebook Ads
5-10 Years
Office and Administration > Leadership
5-10 Years
Office and Administration > Google Workspace
5-10 Years
Office and Administration > Google Sheets
5-10 Years
Office and Administration > Documentation
5-10 Years
Office and Administration > Data Management
5-10 Years
Office and Administration > Data analysis
5-10 Years
Office and Administration > Client Relationship Management
5-10 Years
Office and Administration > Account Management
5-10 Years
Customer Support > Technical Support
5-10 Years
Customer Support > Email Support
5-10 Years
Customer Support > Customer Relationship Management
5-10 Years
Customer Support > Chat Support
5-10 Years
Office and Administration > Power BI
2-5 Years
Experience highlights
Operations Support Manager
PicnicHealth Inc.
·
December/2022
–
/
*Manages the overall workforce planning of the Cebu site.
*Manages a team of reporting analyst to support operations for their data analytics.
*Monitors actual throughput to the projections.
*Implements and optimizes current workflows in alignment to the changes in the organization.
*Ensures that direct reports are given utmost support through coaching and learning session.