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Allondra V.

A+ Admin Assistant | Bookkeeper | Data Entry | Customer Service PRO

Verified
$9/hr

Outline

Looking for Freelance work (10 hours/day) at $9/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Certified Bookkeeper, Xero and Quickbooks Expert | 4 years of Customer Service Experience | Has a BIG heart for your success

Skills & Experience

Skills

Office and Administration 2-5 Years
Virtual Assistance 2-5 Years
Accounting > Bookkeeping, Financial Reports, SAP, Quikbooks Online, Greenslate, Divvy, Cashet, Dotloop, Excel 2-5 Years

Experience highlights

Dispatcher
Double Leap LLC · January/2024 – Present
Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines · Provide drivers with vital information such as addresses, delivery instructions, and traffic and weather conditions, and update them regularly on any changes or modifications.
Customer Service Representative
TaskUs · August/2021 – Present
Manage on-time shipment planning of orders processed by the Customer Service team · Ensure that orders truck planned in the Oracle Transport Management system (OTM) are complete and aligned with their requested delivery date · Ensure that data inside OTM are updated and maintained · Outbound calls, emails and flexible when it comes to the required softwares
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