General Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have experience in customer service, lead generation, product research, social media management, and administrative support. I started my career in the BPO industry, handling accounts for Uber, Airbnb, Adidas, Johnson & Johnson, and Purina through calls, emails, and chats.

I later worked as a Lead Generation Specialist at The Assistants, a Customer Support Representative at AirSlates, and a Lead Generation Specialist, Site Researcher, and Social Media Manager at Dyverz Digital Marketing. My responsibilities included researching leads and properties, managing social media content, and providing administrative support.

Currently, I work as an Admin and HR Assistant at PhilBar Digital Advertising, where I assist with recruitment, employee records, onboarding, timesheets, HR documentation, and other administrative tasks.

Skills & Experience

Skills

Basic Graphic Design>Canva 2-5 Years

HR ADMINISTRATION 1-2 Years

Google Workspace 2-5 Years

Customer Support > Sales Support > Account Retention > Marketing > Executive Assistance 2-5 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

Calendar Management 2-5 Years

Market Research 2-5 Years

Helium 10 1-2 Years

Adobe > Photoshop 1-2 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Chat Support > Social Media Management 2-5 Years

Chat Support > Data Encoder > Social Media Manager > Content Creation 2-5 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Experience highlights

Admin/HR Assistant

PhilBar Digital Advertising · January/2026 – /

Provide administrative and HR support including employee records management, recruitment coordination, onboarding/offboarding, attendance monitoring, document preparation, training coordination, and HR reporting.

Lead Generation Specialist/Site Researcher/Social Media Manager

Dyverz Digital Marketing · October/2024 – Present

Identified potential properties using Nimbus, conducted outreach via Stannp, managed social media content creation and strategy, provided executive assistance, designed social media accounts, and collaborated with teams on brand consistency.

Customer Support Representative

AirSlates · May/2023 – Present

Addressed customer concerns via email in timely manner. Resolved product/service problems by clarifying complaints, determining causes, and implementing solutions. Maintained customer records and answered service questions.

Lead Generation Specialist

The Assistants · March/2021 – Present

Researched and identified potential leads through online channels and social media. Qualified leads via phone and email. Developed lead database, collaborated with sales/marketing teams, and analyzed lead generation metrics.

Product Research Analyst

The Assistants · March/2021 – Present

Conducted market analysis using Helium 10, Jungle Scout, and Keepa tools. Tracked price history and sales rank. Analyzed competitor reviews and offerings. Assessed brand dominance and patent issues for risk control.

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