Skills
Tech support
2-5 Years
Customer Support
2-5 Years
Researching
5-10 Years
Teaching
5-10 Years
Experience highlights
College Instructor
Notre Dame of Dadiangas University
·
June/2016
–
Present
Experience in teaching psychology students in the
following subjects: Theories of Personality, Developmental, Abnormal, Clinical, Cognitive, Experimental and Counselling Psychology
Serves as consultant, research validator, statistician to
students in various levels in and off campus
Communicate with partner industry partners for student’s
internship and accompanies the throughout the exposure giving counsel, support and guidance
Product Support Specialist
Concentrix PH
·
December/2013
–
Present
Skills / Responsibilities
1. Technical Support – handles customer technical support of networking and non-networking products through phone, chat and email (US and ANZ based clients)
2. Customer Support – handle customer concerns such as sales, replacements of products under warranty, refunds etc... (US and ANZ based clients)
3. Technical Research - Experimentation of new products provide by client (US based)