Skills
Customer Support > Insurance > Medical Insurance
6 Months to 1 Year
Virtual Assistance
6 Months to 1 Year
administrative support, including managing schedules, handling correspondence, conducting research, and maintaining databases
6 Months to 1 Year
Data Encoding
1-2 Years
Educator
2-5 Years
Marketing > Social Media Management
Less than 6 Months
Experience highlights
Clinical Preceptor and Lecturer
Velez College, Inc.
·
August/2021
–
Present
• Delivered comprehensive lectures and supervised laboratory exercises on medical technology subjects, emphasizing specimen collection and processing, strict protocol adherence, contamination prevention, and sample integrity maintenance.
Virtual Administrative Medical Assistant
MedSpecialized, Inc.
·
August/2020
–
Present
Handled 40-80 incoming and outgoing emails and calls per shift including cold calls and social media management for providers. Managed scheduling, optimizing appointment slots, follow-ups, and cancellations. Maintained and updated electronic health records (EHR) with accuracy and HIPAA compliance. Facilitated telehealth services, coordinating virtual consultations and managing technical aspects.
Project- based WEBLIS Data Management and Encoder
ActiveOne, Inc.
·
April/2019
–
Present
Accurately entered and updated data into databases and systems with monitoring data integrity. Ensured data is correctly formatted, categorized, organized and archived for easy retrieval. Successfully managed and maintained a database of over 10,000 records, ensuring data integrity and availability for all users.
