Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Detail-oriented and computer-literate professional with experience in customer service, Virtual Assistance,
and administrative support. Quick to adapt to new software and systems, with strong written and verbal
communication skills. Experienced in handling reservations, client coordination, documentation, and
calendar management, while maintaining accuracy and confidentiality.

Skills & Experience

Skills

Reservation sales agent 1-2 Years

Custmer Service 6 Months to 1 Year

Calendar & Appointment Management 1-2 Years

REAL Estate - Cold Caller 1-2 Years

Admin and Customer Support 1-2 Years

Calendar Management 1-2 Years

Professional Communication 1-2 Years

- Customer Service 1-2 Years

• Time Management 1-2 Years

Calendar & Reservation Management 1-2 Years

Documentation Management 1-2 Years

Customer Support > Claims Handling > Virtual Assistance 1-2 Years

Confidential Information Handling 1-2 Years

Client Coordination 1-2 Years

*Administrative Support - 1-2 Years

Experience highlights

Customer Support Expert

Teleperformance · January/2025 – Present

Managed complex guest reservations and secured hotel bookings, cancellations, and modifications using advanced
Reservation Systems.
•
Assisted 50+ guests daily with account inquiries and billing concerns, maintaining professional response times for
all Hotel Accommodations issues.
•
Maintained confidential customer information and interaction records in strict compliance with Travel Industry
data protection policies.
•
Collaborated with the hospitality team to research and resolve reservation di

Customer Service Expert I

Teleperformance · January/2025 – Present

Managed guest reservations including booking, cancellation, and modification. Assisted guests with account inquiries, billing concerns, and reservation issues. Handled confidential customer information in compliance with company policy.

Appointment Setter

Real Estate Company · March/2024 – Present

Collaborated with property owners to coordinate client communication and complex appointment scheduling
through Remote Collaboration tools.
•
Researched property leads and managed inbound/outbound calls, assisting potential clients with Sales inquiries and
property details.
•
Maintained accurate tracking of client interactions and follow-ups using CRM software to improve conversion rates
and data integrity.

Real Estate Virtual Assistant

Unknown · March/2024 – Present

Assisted with clerical and administrative tasks. Helped organize records, documents, and office files. Coordinated client communication and appointment scheduling. Managed inbound and outbound calls.

Administrative Aide II

Special Program for Employment of Students · August/2024 – Present

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