Customer Service / Administrative Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I’d say my strengths are communication, problem-solving, organization, and adaptability. I have experience in customer service and administrative support, where I’ve handled phone, email, and chat interactions, managed customer concerns, maintained accurate records, and worked with CRM systems. I’m also comfortable supporting teams through training, coaching, quality monitoring, and coordination. I’m a fast learner, detail-oriented, and able to work independently while staying focused on providing reliable and high-quality support.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) 2-5 Years

Customer / Chat Support 2-5 Years

Experience highlights

Customer Service Representative

Homeaglow (Remote) · January/2026 – Present

Provided customer support via phone, email, and chat, assisting customers with scheduling, account updates, service requests,
and issue resolution while maintaining a high level of customer satisfaction. Accurately documented customer interactions using
CRM and internal support systems, collaborated with cross-functional teams to ensure timely resolution of customer concerns.

Customer Service Representative

iQor · October/2024 – Present

Delivered end-to-end customer support via phone, email, and chat. Resolved customer inquiries while meeting SLA and quality
standards. Accurately documented interactions using CRM systems and consistently met productivity metrics in a remote setup.

Customer Service Representative

Concentrix · September/2021 – Present

Handled customer inquiries via phone, email, and chat, resolving concerns efficiently while maintaining high customer
satisfaction. Accurately documented customer interactions, followed company procedures, and consistently met quality and performance standards.

Floor Support

Concentrix · September/2021 – Present

Provided real-time nesting support, delivered performance and quality feedback, conducted audits, and acted as liaison between agents, QA, and Leadership.

Customer Service Representative

Focus Direct, Inc. · September/2020 – Present

Handled inbound and outbound calls, provided email support, documented case resolutions, and consistently met KPIs and compliance standards.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In