Outline
Looking for Full-Time work (8 hours/day) at $8/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Records Management / Customer Service / Administrative Assistant / Onboarding Specialist
Skills & Experience
Skills
Experience highlights
Processed new client account setups and coordinated onboarding timelines, including scheduling internal debriefs and client kickoff meetings.
Executed key administrative tasks and project deliverables directly for executive leadership.
Created new patient accounts and reviewed IDs and forms needed to set-up initial appointment through AdvanceMD.
Matched patients with in-network providers and aided them with scheduling appointments.
Answered scheduling, medication, insurance, and billing inquiries.
Collected copay/balance/payments from patients booked through their patient portal.
Reprocessed claims denials and discrepancies.
Submitted prior authorization
Verified insurance to match patients with in-network providers across different states in the United States
Answered scheduling, billing, and insurance inquiries
Assisted providers with documentation and patient encounter through Athena.
Aided providers with processes and how to handle tools with Athena and Salesforce.
Addressed provider's inquiries and assisted them with connecting to other parts of management.
Trained and assisted colleagues.
Answered customer inquiries regarding products and services
Assisted clients on setting up their appointments with orthopedic providers’
Matched patients with in-network providers
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