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Mona Liza C.

Customer Service Support | Payment Administrator | operations and Administrative Support

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a reliable and detail-oriented professional with over 7 years of experience in customer service, payment processing, data entry, and administrative support.
In my previous role as a Senior Payment Specialist, I handled more than 1,000 online payment transactions each month while maintaining a 99% accuracy rate. I’m used to working with sensitive information, keeping records organized, preparing reports, and making sure tasks are completed accurately and on time.
I’m comfortable working independently and communicating with clients and team members in a remote setup. I’ve also worked with tools such as Google Drive, Slack, Loom, Skype, and Wise, and I’m always willing to learn new systems when needed.
I’m known for being organized, dependable, quick to learn, and attentive to details. I don’t just focus on getting tasks done. I make sure they’re done properly and efficiently.

Skills & Experience

Skills

Data Entry 5-10 Years
Payment Posting, Customer Support 5-10 Years
Customer / Technical Support 5-10 Years
Social Media & Content Support 6 Months to 1 Year

Experience highlights

Senior Payment Specialist / Data Entry Analyst
Aperia (IOM) Limited / Red Pixel Solutions Global Inc. · December/2019 – Present
Senior Payment Officer (Assistant Team Leader)
Dream Wealth Inc. · November/2018 – Present
Collection Analyst / Data Entry Support
ManilaTech Global Solutions Inc. · October/2016 – Present
Technical Support Representative
Convergys · July/2016 – Present
Contact Details Are Private

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