Bilingual Healthcare Virtual Assistant | English-Spanish Customer Support | Medical Scheduling, Insu

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I am an experienced Healthcare Virtual Assistant with 2 years of experience supporting medical offices, including pediatric cardiology and dermatology. My expertise includes patient communication, inbound and outbound calls, appointment scheduling, insurance verification, and authorization management.

I am skilled in handling patient inquiries, maintaining accurate records, coordinating appointments, and providing excellent customer service. I am fluent in Spanish and English, with strong communication, active listening, and problem-solving skills.

I am detail-oriented, reliable, adaptable, and committed to providing professional support while ensuring a positive patient experience. I am eager to contribute my healthcare knowledge and communication skills to a team that values quality service, efficiency, and patient satisfaction.

Skills & Experience

Skills

Communication 1-2 Years

Healthcare Virtual Assistant 1-2 Years

Healthcare & Financial Support 1-2 Years

Appointment Scheduling & Calendar Management 1-2 Years

Medical Billing Support 1-2 Years

Customer Support > Insurance 1-2 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years

~Data Entry 1-2 Years

Google Workspace 1-2 Years

Medical Terminology 1-2 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 1-2 Years

HIPAA Compliance 1-2 Years

Electronic Medical Records 1-2 Years

Experience highlights

Healthcare Virtual Assistant

Cardiology & Pediatric Medical Offices · September/2022 – Present

Managed administrative tasks for cardiology and pediatric physicians including appointment scheduling, insurance verification, EMR updates, patient intake, and medical documentation. Coordinated lab orders and specialist referrals while maintaining HIPAA compliance.

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