Skills
OnlyFans Chatter/Texter
Less than 6 Months
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
2-5 Years
Chat support
2-5 Years
CRM management
2-5 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
5-10 Years
- Customer Service
5-10 Years
escalation handling
2-5 Years
Customer Support > Chat Support >Technical Support
5-10 Years
• Time Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Experience highlights
Customer Service Representative
Full Potential Solutions
·
October/2024
–
Present
Provided technical support for Frontier/Verizon internet, landline, and TV services. Diagnosed connectivity and equipment issues. Coordinated service appointments and identified upselling opportunities.
Subject Matter Expert / Agent Level 2 / Agent Level 1
VXI Global Holdings B.V.
·
June/2020
–
Present
Provided chat and voice support for Xfinity and Microsoft accounts. Handled account concerns, service inquiries, and technical troubleshooting. Promoted based on performance and product knowledge.
Advisor I – Technical Support, Operations
Concentrix Davao
·
April/2019
–
Present
Provided voice technical support for Arlo Technologies. Assisted customers with product setup, connectivity, and troubleshooting. Documented interactions and escalated complex issues when necessary.
