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Shara Jean April B.

Virtual Assistant

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi!, you can call me Shara, I work in A Contact Center industry for 2 years in Telecommunication field and handling billing ,sales, as well as technical support . I'm excel at building strong relationship through open communication and understanding needs. I'm highly organize with task list and calendars to meet deadline seamlessly My technical skills covers MS office, project tools, and CRM's. But what really set me apart is my integrity. I voice concern constructively and take full ownership of my work. A pro-active problem solver. I thrive in collaborative environment contributing ideas to achieve shared goals, Thank you for considering me, and I look forward discussing how my qualification align with your needs.

Skills & Experience

Skills

customer support / service/ billing expert 1-2 Years

Experience highlights

ACCOUNT ASSOCIATE
VXI GLOBAL HOLDINGS · April/2022 – Present
* Call handling both inbound & outbound calls
* Upselling after resolution regarding tech & billing concerns
*Utilize effective communication and interpersonal skills to build trust and rapport with clients
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