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Ida Joanna S.

Onboarding Specialist l Appointment Setter l Cold Caller l Customer Service

Verified
$10/hr

Outline

Looking for Freelance work (6 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a resourceful and adaptable professional with over 21 years of experience in Sales, Collections, and Customer Service. My organized approach and

Skills & Experience

Skills

Customer Support > Customer Relationship Management 5-10 Years
Marketing > Appointment Setting 5-10 Years
Collections Specialists 2-5 Years
Cold Calling, Telemarketing, Appointmnet Setting, Sales and Marketing, Virtual Assistance, Customer Service, Lead Qualifying, Technical Support 5-10 Years
Client onboarding, reporting, and issue management 1-2 Years
Customer Support > Sales Support > Lead Generation 2-5 Years

Experience highlights

Onboarding Specialists
MODEx Studio · November/2024 – /
Appointment Setter
Prostaff.ph · April/2024 – Present
Appointment Setter/Cold Caller
Freelance · July/2018 – Present
Marketing Specialists
LiveEnergy · September/2017 – Present
Customer Care Representative
UPS · January/2011 – Present
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